iHotel and Conference Centre Red Deer formerly Radisson

A really nice hotel & lobby. It was beautifully decorated for XMas. Front desk staff was very nice (& they had free cookies for us!). The hotel was super clean, as was our room. The bed & pillows were nice & comfy and the bathroom was very nice & clean.

The front desk personelle were lovely. One agent in particular(I forgot to ask her name, but she said she was fairly new) is very good at her job. She made a point of remembering my name and everytime I walked past the front desk she greeted me, "Hello Ms Cheryl" and would ask me how I was enjoying my stay and if everything was to my liking. I, too, work in a customer service role and often make a point if using my clients' names. It is a skill that is rarely used but it made me feel so special. I will be returning to this location because I felt valued and everything was fantastic!

The location was great and was pretty nearby to a great deal of restaurants and amenities. The room was pretty clean and comfortable. The staff were friendly and welcoming. Hot water was instant from the sink and shower.

Clean and looks relatively upgraded or newish. Bathroom was clean and not gross or moldy. Room was a good size and there were lots of plugs for phones etc. lighting was decent. Complementary breakfast was good. Food was fresh. I was there when it opened tho. Coffee was good. Didn’t hear any trains and was far enough away from the highway but close enough to provide good access. Staff were nice.

Was a good location